Choosing the right Vehicle Leasing Software is a critical decision for Dealers and Leasing Companies. You must be ready to ask the right questions before you decide on your Vehicle Leasing Software. The following questions should help you decide on a Vehicle Leasing Software Package.
Does it provide the necessary functionality?
Does the Car Leasing Package provide the functionality to satisfy your needs? How much of the workflow from Quick Quoting to Contract and After-Sales Support does the software handle?
How easy is it to use?
It doesn’t matter how capable your Car Leasing Software is if none of your Leasing Consultants want to use it. Other problems with difficult-to-use software is that it takes longer to train your staff and they are more likely to make mistakes or missteps. Well designed Car Leasing Software will have a workflow that can easily match the common workflow of your Leasing Consultants. Software can automate parts of the workflow thereby reducing the time required in the typical sales cycle.
What Level and Type of Support is Provided?
Support is necessary for all major software packages, usually at an extra monthly or annual cost.. Make note of the availability of help desk support. What is the availability and cost of onsite support and onsite training? All software requires support but some modes of installation typically require more support. Local installs tend to require more support than cloud-based systems. You should ask whether upgrades are free or available at cost.
What is the Expected Availability of the System?
What good is your software if it is down? Cloud-based systems can be set-up so that if a computer fails the entire system can be migrated quickly to another computer. Regular System backups are also important.
How Secure is the System?
Your database will contain business-critical information. Leasing software contains financial information and the personal information of customers. Dealers and Leasing companies must ensure that their own procedures and their vendor’s software be secure. Your software vendor should use industry-standard techniques to secure your staff’s logins and to protect your database from unauthorized access.
What is the Total Cost of Ownership?
You should consider the cost of a system based on total cost of ownership. TCO will include package cost, installation costs, training costs and support. Vendors will often provide different installation options at different costs. The different installation options often have different ongoing costs. Common installation options include ‘local install’, cloud-based using a common program but separate databases, and cloud-based on dedicated machine.
What support is there for Software Integration?
What about your current data in your current software? How easy would it be to migrate your current Vehicle Leasing data to the new system. It is likely that your Vehicle Leasing Software package will have to share data with either a finance package or an accounting package. What facilities are available for sharing this data?